Welcome to White Cane Connections.

My name is Sue Boman. Yes, that’s me in the picture posted here. I have called this blog White Cane Connections because I am one of the many people who use a white cane. I began this blog because I wanted to write about a project I undertook in 2012. The plan was to complete a series of walks using my white cane. Between March and September, I walked in 82 different locations across Canada. So, the blog begins by telling of my experiences and the many people I met along the way.

While this particular journey has now been completed, I find that I still have much to write about. I am continuing to make new white cane connections, and so for the time being I will continue to add regular posts to this blog. I am hoping that you will be a partner in the journey.

Sue


Thursday 18 July 2019

July 18 - Dinner Guests

Summer is a great time to get together with friends and family. Lyle and I both enjoy these summer get togethers. We especially enjoy sharing meal times. However, sometimes either as a dinner guest or a dinner host, my sight presents challenges.

I was reminded of this last week when Brian and Marilyn came to our home for supper. We had planned an easy meal where most of the food preparation could be done in advance and I knew that Lyle would take care of the actual serving of the dishes. It was only at the end of the meal that Marilyn expressed her regret that she was unable to help in clearing the table. Marilyn has pretty severe arthritis in her one hand and she was worried that if she tried to carry the dishes she might just drop them.

I knew exactly how Marilyn was feeling. When Lyle and I are dinner guests in someone’s home, I feel a little useless when I am unable to help either set or clear the table. My eyes simply don’t see where dishes and glasses are placed, and rather than run the risk of breaking a host’s precious china, I choose to sit still and stay out of the way. This is contrary to the way I was brought up. It seems especially noticeable when there are other women guests and they are all able to congregate in the kitchen to help out.

However, on the other side of the coin, I was able to assure Marilyn that as a guest at my dinner table I was very happy for her to sit and not assist. It is a problem for me when other people move things around in my kitchen. In the past, I have broken more than one drinking glass when someone else has placed it in the sink and I have crashed down a dinner plate or saucepan right on top of it. I have also cut my hand/finger on a knife when unknown to me someone else had placed that knife in the sink.

Most of us know that we shouldn’t move furniture and large objects around in the home of someone who is blind or visually challenged, but I suggest that it is just as important not to move around smaller objects. I like enjoying dinner with friends and family but sometimes it is easy for both guests and hosts to forget about the small frustrations of someone who has sight or other physical challenges.

Saturday 6 July 2019

July 6 - Banking Response

At last I have a response from the CIBC Client Care Centre.  Some of you may recall the copy of the letter I posted on my blog dated April 29.  It has been just over two months since I mailed my letter but at last I have an answer to my question. The process has been a long and frustrating one. 

At the beginning of May I did receive two messages on my answering machine, giving me a name and extension number to call back. I called this number numerous times, giving all my pertinent information. I still was unable to speak to some one who knew anything about my problem.

This past week, Tara was the agent who happened to pick up when I called and I repeated my request for a response to my letter.  Tara did not know the answer but promised to call me back, and lo and behold, she did, even on the same day!

Now for the answer.  Apparently I should be able to pay any government bills without using a debit card. Of course, I will need to wait until next April to see if this is actually so when I again have to pay my income taxes.  Tara also contacted the manager at my local CIBC branch.  She said the local bank would be happy to grant me a debit card and keep the number on my file.  In that way I would not need to carry a card with me or use a pin number on a machine, the original problem being I cannot see you use that card.

I am pleased that I finally have an answer to my original concern.  It is not the answer I anticipated, but perhaps debit cards are the bank's attempts to thwart fraud.

I think that the lesson I have learned through all this is that if something is important enough to voice a concern or complaint, then it is important enough to persist until the issue is resolved.  Although I was not happy with the two month time lapse in answering my concerns, I am pleased with myself that I was persistent  to see the matter through.